Palkot–Lansdowne, Garhwal, Uttarakhand | Direct: +91 89 2923 2740 | sales@flutterhotel.com
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Cancellation & Refund Policy

Flutter Hotels & Resorts — Clear & Transparent Cancellation Rules

Last Updated: August 18, 2026 | Compliant with Online Payment Gateway Guidelines

1. Standard Cancellation Policy

We understand that travel plans can change. Cancellations for bookings at Flutter Hotels & Resorts, Lansdowne, are governed by the following timelines:

  • 48 Hours or More Prior to Check-in: 100% Full Refund (Minus 3% gateway processing fee if applicable).
  • Between 24 Hours and 48 Hours Prior to Check-in: 50% Refund of the total booking amount.
  • Less Than 24 Hours Prior to Check-in or No-Show: 0% Refund (100% cancellation charge applies).

2. Peak Season & Special Package Cancellations

For stays during Peak Festive Seasons (Diwali, Christmas, New Year Eve, Long Weekends, Group Departures & Destination Weddings), cancellations made less than 7 days prior to check-in date are non-refundable. Dates can be modified subject to availability and management approval.

3. Refund Processing & Timelines

How refunds are executed:

4. How to Request Cancellation

To cancel or modify your reservation, please email us with your Booking ID at sales@flutterhotel.com or call/WhatsApp our reservations desk at +91 89 2923 2740.

5. Hotel Contact Details

Flutter Hotels & Resorts
Palkot–Lansdowne, Pauri Garhwal, Uttarakhand – 246155, India
Phone: +91 89 2923 2740 / +91 13 8629 9133
Email: sales@flutterhotel.com